📦 Refund & Return Policy for Fixed Price Products

We offer a 1-day (24-hour) refund window for all fixed-price products purchased from our shop section.

  • Full Refund Eligibility: Customers are eligible for a full refund within 24 hours of purchase.

  • No Returns After 24 Hours: Refunds or returns will not be accepted once this time frame has passed.

Please ensure you make your request within the allowed period. This policy helps us maintain transparent and fair business practices while providing timely service to all our customers.

 

📝 Custom Template Order Policy

For all custom template orders, please note the following terms:

  • 📅 Confirmation Period: Once payment is made, you’ll have 7 days to contact us at or via our social media platforms to confirm your design request.

  • 📦 Automatic Delivery: If we do not hear from you within 7 days, your order will be marked as complete and considered delivered.

  • 💳 Refund Policy: Due to the nature of custom work, no refunds will be issued once payment has been processed.

This approach ensures a fair and transparent experience for every client while honoring the time and creativity invested in custom designs.